Privacy policy

Mavrone ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you visit our store or make a purchase, we collect:

  • Contact information (name, email address, shipping address, phone number)
  • Order information (items purchased, payment details — processed securely, we do not store full card numbers)
  • Device and browsing information (IP address, browser type, pages visited) via cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you about your order, including shipping updates
  • Respond to customer service enquiries
  • Improve our store and product offerings
  • Send marketing communications, but only if you've opted in — you can unsubscribe at any time

Sharing Your Information

We do not sell your personal information. We share data only where necessary with:

  • Payment processors, to securely handle transactions
  • Shipping and courier services, to deliver your order
  • Service providers who help us run our store (e.g., Shopify, our website platform)

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent to marketing at any time

To exercise any of these rights, contact us at hello@mavrone.co.uk.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., for tax and accounting records).

Cookies

Our store uses cookies to improve your browsing experience, remember your cart, and understand how visitors use our site. You can control cookies through your browser settings.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Mavrone
hello@mavrone.co.uk
16 St Martin Street, PE1 3BD, PETERBOROUGH

UNITED KINGDOM